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faq [2018/07/10 23:36]
John Benedetto added a new one for canceling membership 		faq [2024/10/05 23:41] (current)
John Benedetto
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 Q: **Where is Quelab?** Q: **Where is Quelab?**
- +<hidden>A: Our address is 1511 Central Avenue NE, Albuquerque, NM 87106. Our parking lot corners on Central & Ash, just west of University & Central.  It is within easy walking distance of the University of New Mexico.</hidden> 
-<hidden>A: Our address is 680 Haines Avenue NW Albuquerque, NM 87102. Our parking lot corners on the SE quadrant of 7th and Haines. Haines is about 3 blocks South of I-40 off of the 6th Street exit, and 7th Street is the next intersection west of 6th street.</hidden>+\\
  
 Q.**What is HackNight?** Q.**What is HackNight?**
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 <hidden>A: A hacknight is Quelab’s version of an active open house. We encourage our members to show up to work on projects, be social, and at the same time invite interested persons of the community to come on down and check it out. This also allows non-members to try out the space and to start making, as well as meet current members. Hacknights are also a great time to take a tour, get policy orientation, as well as some group training.</hidden> <hidden>A: A hacknight is Quelab’s version of an active open house. We encourage our members to show up to work on projects, be social, and at the same time invite interested persons of the community to come on down and check it out. This also allows non-members to try out the space and to start making, as well as meet current members. Hacknights are also a great time to take a tour, get policy orientation, as well as some group training.</hidden>
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 Q: **When are Hacknights?** Q: **When are Hacknights?**
  
-<hidden>A: They are currently scheduled for Tuesday and Sunday evenings, 7:00 p.m. - 10:00 p.m. Hacknigts are a gathering of members "making" (working on personal or group projects), but it is not a class. Once a member, you aren’t required to come to hacknights, and you will find members trickling in throughout the evening. Quelab is all volunteer, so people show up as they can.</hidden>+<hidden>A: They are currently scheduled for the first Sunday of each month & every Tuesday from 7:00 p.m. - 10:00 p.m. Hacknigts are a gathering of members "making" (working on personal or group projects), but it is not a class. Once a member, you aren’t required to come to hacknight, and you will find members trickling in throughout the evening. Quelab is all volunteer, so people show up as they can.</hidden> 
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-Q: **Can I become a member at Hacknight?** <hidden>A: We can sign you up for our new-member orientation at hacknight, or you can simplify things by signing up via our website [[http://quelab.net/membership/|http://quelab.net/membership/]]. To gain the 24-hour access to the space, this safety orientation is a requirement</hidden>+Q: **Can I become a member at Hacknight?** <hidden>A: We can sign you up for the next New Member Orientation at hacknight, or you can simplify things by signing up via our website [[http://quelab.net/membership/|http://quelab.net/membership/]]. To gain the 24-hour access to the space, this safety orientation is a requirement</hidden> 
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 Q: **Hacknights don’t work for me**, is there another way to meetup with folks and get to see the space? <hidden>A: It is the only time we are scheduled to be open to the public, but you can email info@quelab.net with times you are available, and we will do our best to find someone available.</hidden> Q: **Hacknights don’t work for me**, is there another way to meetup with folks and get to see the space? <hidden>A: It is the only time we are scheduled to be open to the public, but you can email info@quelab.net with times you are available, and we will do our best to find someone available.</hidden>
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 Q: **I don’t have any projects or ideas, Is it ok if I drop by anyway?** <hidden>A: Of course! The simple truth is to become a maker you need to exercise that part of your brain. A lot of Quelab’s knicknacks and gizmos, demos, books, and areas are there to inspire! The members are a great resource for helping you to find the Maker within you and then a way to make your dream project a reality. We also have nearly a whole room full of “obtanium” (parts, supplies, gadgets and more that can be taken apart, or re-purposed). There are also countless things around the lab that need fixing/moving/setting up/organizing. Organizing an area is a great way to quickly become intimately familiar with the stuff there.</hidden> Q: **I don’t have any projects or ideas, Is it ok if I drop by anyway?** <hidden>A: Of course! The simple truth is to become a maker you need to exercise that part of your brain. A lot of Quelab’s knicknacks and gizmos, demos, books, and areas are there to inspire! The members are a great resource for helping you to find the Maker within you and then a way to make your dream project a reality. We also have nearly a whole room full of “obtanium” (parts, supplies, gadgets and more that can be taken apart, or re-purposed). There are also countless things around the lab that need fixing/moving/setting up/organizing. Organizing an area is a great way to quickly become intimately familiar with the stuff there.</hidden>
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 Q: **Is Quelab Hacknight good for Kids?** <hidden>A: Quelab is an active shop environment. There are many dangerous tools and yet-to-be-perfected contraptions and inventions. We welcome families! As long as there is active parental supervision, kids are welcome! It's a great place to work on Parent/Kid projects. We have seen some really awesome creations blossom from this type of co-learning. However, Quelab is **not** a place to just drop your kids off. We don’t have anyone available to watch them and cannot guarantee their safety.</hidden> Q: **Is Quelab Hacknight good for Kids?** <hidden>A: Quelab is an active shop environment. There are many dangerous tools and yet-to-be-perfected contraptions and inventions. We welcome families! As long as there is active parental supervision, kids are welcome! It's a great place to work on Parent/Kid projects. We have seen some really awesome creations blossom from this type of co-learning. However, Quelab is **not** a place to just drop your kids off. We don’t have anyone available to watch them and cannot guarantee their safety.</hidden>
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 Q: **What do you mean when you say //Make//?** <hidden>A. At its most basic, when we say “Make”, we simply mean making & doing stuff. Diving in deeper, it refers to the Maker Movement, and Maker Culture, and a technology-based extension of the DIY Culture. See [[http://en.wikipedia.org/wiki/Maker_culture|http://en.wikipedia.org/wiki/Maker_culture]] for more info, and [[https://www.google.com/search?q=define+|https://www.google.com/search?q=define+"make"+maker+movement]] as good start off points for some internet research!</hidden> Q: **What do you mean when you say //Make//?** <hidden>A. At its most basic, when we say “Make”, we simply mean making & doing stuff. Diving in deeper, it refers to the Maker Movement, and Maker Culture, and a technology-based extension of the DIY Culture. See [[http://en.wikipedia.org/wiki/Maker_culture|http://en.wikipedia.org/wiki/Maker_culture]] for more info, and [[https://www.google.com/search?q=define+|https://www.google.com/search?q=define+"make"+maker+movement]] as good start off points for some internet research!</hidden>
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-Q: **Hacking! That's a scary word! Don't cyber criminals do terrible things by hacking?!?** <hidden>A. By “Hacking” we mean improving something or altering how something works to make it better. Quelab does not condone illegal computer operations such as cracking or hacking systems. The misconception of the word “Hack” is why Quelab is a “MakerSpace” instead of a “HackerSpace”.((Wow, there are actually LOTS of definitions of the word “Hack” -  [[http://www.merriam-webster.com/dictionary/hack|http://www.merriam-webster.com/dictionary/hack]])) </hidden>+Q: **Hacking! That's a scary word! Don't cyber criminals do terrible things by hacking?!?** <hidden>A. By “Hacking” we mean improving something or altering how something works to make it better. Quelab does not condone illegal computer operations such as cracking or hacking systems. The misconception of the word “Hack” is why Quelab is a “MakerSpace” instead of a “HackerSpace”.((Wow, there are actually LOTS of definitions of the word “Hack” -  [[http://www.merriam-webster.com/dictionary/hack|http://www.merriam-webster.com/dictionary/hack]]))  </hidden> 
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-Q. **How do I donate stuff?** <hidden>A. For small stuff, just bring it down to the space & leave it in the MASTS Shop, in the donation dropzone by the roll up door. PLEASE tag it with the “Donation” form. Our Donations Officers will evaluate your donation if it can be used within Quelab or sold for a profit, or offered to the general membership. Non-members making a donation will need to come down on a Hacknight (Tuesday & Sunday evening), or make pickup or dropoff arrangements ahead of time.+Q. **How do I donate stuff?** <hidden>A. For small stuff, just bring it down to the space & leave it in the main classroom, or in the Annex, on one of the tables near the UP For Grabs shelf. Our Donations Officers will evaluate your donation if it can be used within Quelab or sold for a profit, or offered to the general membership. Non-members making a donation will need to come down on a Hacknight (the first Sunday evening of each month) or make pickup or drop-off arrangements ahead of time.
  
 For larger items, you can email the donations@quelab.net & they will discuss with you if the donation is something we would like to have, and to arrange pickup or drop-off times. Since we are a non-profit, you can also request a tax receipt for your donation!</hidden> For larger items, you can email the donations@quelab.net & they will discuss with you if the donation is something we would like to have, and to arrange pickup or drop-off times. Since we are a non-profit, you can also request a tax receipt for your donation!</hidden>
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 Q. **I have skill, do you think Quelab will hire me?** <hidden>A. Unfortunately, we are a non-profit, and have no paying positions to hire for! We are a diverse group of makers, and it is always good to add more skills into the mix, so please consider becoming a sustaining member. Member dues pay the rent & keep the lights on!</hidden> Q. **I have skill, do you think Quelab will hire me?** <hidden>A. Unfortunately, we are a non-profit, and have no paying positions to hire for! We are a diverse group of makers, and it is always good to add more skills into the mix, so please consider becoming a sustaining member. Member dues pay the rent & keep the lights on!</hidden>
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 Q. **Where does the word Quelab come from?** <hidden>A. In a quote from the Quelab Historian:\\ Q. **Where does the word Quelab come from?** <hidden>A. In a quote from the Quelab Historian:\\
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 As for specific dates, I think it was registered on 01-12-09 or 01-13-09. </hidden> As for specific dates, I think it was registered on 01-12-09 or 01-13-09. </hidden>
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 Q. **I have a shop at home, why would I want to be a member?** <hidden>A. While we have some unique tools the average DIY-er is not likely to have (CNC machines, Laser Cutter, 3D printers), Quelab is more than just a shop; it's also a collective of like-minded people with a wide range of skills & interests. While some may join Quelab for the tools, others enjoy being a part of the collective of unique individuals that make up the membership.</hidden> Q. **I have a shop at home, why would I want to be a member?** <hidden>A. While we have some unique tools the average DIY-er is not likely to have (CNC machines, Laser Cutter, 3D printers), Quelab is more than just a shop; it's also a collective of like-minded people with a wide range of skills & interests. While some may join Quelab for the tools, others enjoy being a part of the collective of unique individuals that make up the membership.</hidden>
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-Q. **I want to be a member, but I don't want to/ don't have time to/ volunteer & stuff. Is that a requirement?** <hidden>A. Once you become a recurring sustaining member, you've done your part, and if that's all you ever do, Great! You're keeping Quelab in existence. We're a volunteer non-profit; simply put, the dues pay the bills… they keep the lights on & keep a roof over our heads. However, there are a lot of opportunities available for volunteers, so contact us if you're interested in doing more. </hidden>+Q. **I want to be a member, but I don't want to/ don't have time to/ volunteer & stuff. Is that a requirement?** <hidden>A. Once you become a recurring sustaining member, you've done your part, and if that's all you ever do, Great! You're keeping Quelab in existence. We're a volunteer non-profit; simply put, the dues pay the bills… they keep the lights on & keep a roof over our heads. 
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 +With all that said, Quelab only exists because of its' volunteers. They're how Quelab got created, and they're how it stays open & has grown from humble beginnings.  People stepping up to help the space are why Quelab is such a great place! There are a lot of opportunities available for volunteers, so contact us if you're interested in doing more. </hidden> 
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-Q.**I want to stop being a member?  How do I close out my membership?** <hidden>If you set up your membership the recommended way (with recurring payments), you can stop the recurring payments, and your membership will lapse into the next dues period.  Of course, the more friendly way is to notify us of your desire.  Send a note to info@quelab.net to let us know, and one of those officers with the necessary powers can mark your membership as lapsed/suspended.  We would also appreciate feedback on why Quelab wasn't a good fit for you.  Are there areas we could improve?</hidden>+Q.** Sorry, but I want to stop being a member. How do I close out my membership?** <hidden>If you set up your membership the recommended way (with recurring payments), you can stop the recurring payments, and your membership will lapse into the next dues period. Of course, the more friendly way is to notify us of your desire. Send a note to info@quelab.net to let us know, and one of those officers with the necessary powers can mark your membership as lapsed/suspended. We would also appreciate feedback on why Quelab wasn't a good fit for you. Are there areas we could improve?</hidden> 
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